Privacy Policy

Privacy Policy – Cocôa Concept

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or shop at https://www.cocoaconcept.pt .

THE PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including data about your internet browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to our Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information .

We collect Device Information using the following technologies:

• Cookies : data files placed on your device or computer that often include an anonymous unique identifier;
• Log files : record actions that occur on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps;
• Web beacons, tags and pixels : electronic files used to record information about your browsing on the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including:

• Full name;
• Billing address;
• Shipping address;
• Payment information (including credit card numbers, payments via MB WAY, ATM and other accepted methods);
• Email address;
• Phone number.

This information is referred to as Order Information .

If you collect any additional information (e.g. communication preferences or feedback), that will also be covered by this policy.

By Personal Information , we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to process and fulfill orders placed through the Site, including:

• Processing your payments;
• Shipment handling;
• Provision of invoices and/or order confirmations.

Additionally, we use this information to:

• Communicate with you;
• Analyze orders to prevent potential risks or fraud;
• When in line with the preferences you have shared with us, send you information or advertising about our products and services.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by analyzing how customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use your data, as described above. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can review how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ .
• We may also share your Personal Information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be of interest to you.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising via the following links:

• Facebook : https://www.facebook.com/settings/?tab=ads
• Google : https://www.google.com/settings/ads/anonymous

Additionally, you may opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/ .

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access personal data we hold about you and to ask that this data be corrected, updated, or deleted. To exercise this right, please contact us at cocoaconceptshop@gmail.com .

Additionally, if you are a resident of the European Union we inform you that we process your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless you otherwise request that it be deleted.

MINORS

This Site is not intended for use by anyone under the age of 18. If you become aware that we have collected data from a minor without verifiable parental consent, we will take steps to remove that information.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.